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jfgrayiii

Co-founder/CEO @mentionmapp. Former West Coast editor & contributor with @BetaKit. Keeping humanity in stories about technology. Always curious. @grayspective
jfgrayiii has written 6 posts for BuiltSpace Blog

Guaranteed sticky! Capture every HVAC service call with dynamic stickers

It’s all but guaranteed that every boiler, chiller, AHU (air handling unit) or pump is plastered with someone’s sticker. Most HVAC service contractors put some sort of sticker on the equipment that they maintain. You’ll probably find their branding and a phone number. On the rarest of occasion there might actually be some helpful information attached, like a written log … Continue reading

Why you want a Best-In-Class Approach to Quality Assurance.

Great organizations measure everything. It’s easy to talk of quality, but the real measure is found in it’s delivery. The best-in-class team is acutely in tune with adjusting its processes in order to maintain the highest standards of quality.  For Facilities Management, this is no different. You need a quality assurance program that includes processes, … Continue reading

Best-in-Class Technology Enablers in Facilities Management

Superior building operations. That’s what it means to be Best In Class. Operating a better building goes well beyond accounting, other controls, reporting cost and revenue information. We’ve written extensively about what it takes to be BIC. Technology is one of the most important components because it’s the key enabler of so many things. Most … Continue reading

Best Practices: Collaborate Your Way to Excellence.

Landing on the moon. Summiting Mount Everest. Exploring the Poles or ocean depths. Winning championships or winning a great client. Great things happen when people work together. Collaboration is the key to many accomplishments. Michael Sampson defines collaboration as – “People working with other people towards a common outcome.” Business is fast shifting landscape. It’s … Continue reading

Key Attributes for becoming Best-in-Class in Facilities Management

It’s only $29.74. That’s maybe the price of a decent bottle of wine, or a pair of cheap sunglasses. But this $29.74 is what separates being the best from being at the bottom. According to a 2010 Aberdeen Group study work order costs for a best in class operated facility was $4.18, whereas the laggards outlay … Continue reading

Importance of Metrics in FM Best Practices

How are you measuring up? Whether it is school report cards, performance plans and reviews at work, sports box scores, physical attributes (weight, height, 40 yard dash), we often create social norms or something like the bell curve around a lot of these metrics. Arguably many of these are not accurate or effective measures of … Continue reading

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