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Best Practices

This category contains 24 posts

BuiltSpace is fundamentally changing how buildings are managed

Little has changed in facilities management process since the invention of the thermostat by Warren Johnson in 1895. The thermostat is a feedback controlled device that gave building occupants control over their environment. Oh, you could argue that BAS is a significant change in building operations, but even with BAS in place there are still … Continue reading

Why you want a Best-In-Class Approach to Quality Assurance.

Great organizations measure everything. It’s easy to talk of quality, but the real measure is found in it’s delivery. The best-in-class team is acutely in tune with adjusting its processes in order to maintain the highest standards of quality.  For Facilities Management, this is no different. You need a quality assurance program that includes processes, … Continue reading

Best-in-Class Technology Enablers in Facilities Management

Superior building operations. That’s what it means to be Best In Class. Operating a better building goes well beyond accounting, other controls, reporting cost and revenue information. We’ve written extensively about what it takes to be BIC. Technology is one of the most important components because it’s the key enabler of so many things. Most … Continue reading

Forget about energy efficiency. Concentrate on building quality.

We spend far too much money and time monitoring energy consumption, and worrying about energy efficiency, with little result. Don’t get me wrong. We need to use less energy, but the approach we are using isn’t working. A goal of energy efficiency isn’t enough. We need to look at buildings holistically, and focus on making … Continue reading

Best Practices: Collaborate Your Way to Excellence.

Landing on the moon. Summiting Mount Everest. Exploring the Poles or ocean depths. Winning championships or winning a great client. Great things happen when people work together. Collaboration is the key to many accomplishments. Michael Sampson defines collaboration as – “People working with other people towards a common outcome.” Business is fast shifting landscape. It’s … Continue reading

Key Attributes for becoming Best-in-Class in Facilities Management

It’s only $29.74. That’s maybe the price of a decent bottle of wine, or a pair of cheap sunglasses. But this $29.74 is what separates being the best from being at the bottom. According to a 2010 Aberdeen Group study work order costs for a best in class operated facility was $4.18, whereas the laggards outlay … Continue reading

Importance of Metrics in FM Best Practices

How are you measuring up? Whether it is school report cards, performance plans and reviews at work, sports box scores, physical attributes (weight, height, 40 yard dash), we often create social norms or something like the bell curve around a lot of these metrics. Arguably many of these are not accurate or effective measures of … Continue reading

Facilities Management Best Practices – Strategy vs. Execution

Without strategy a business is aimless and blind. Strategy is an articulation of vision and element of success. Out of competitive fear many businesses consider their strategic documents top secret. “For your eyes only” makes for a great Bond movie, but frankly your competitors already know your strategy. For the most part they have you … Continue reading

Are “Best Practices” a Myth?

Best practices have essentially become the art of copying everyone else. I believe a better term to use is “smart practice.” It’s time to change the perspective a bit. Investigating “best practices” is good. Seeing what others are doing, and generating ideas about how to do things better can definitely help you achieve greater efficiencies. … Continue reading

Best Practice in Building Maintenance. Reactive, Preventative or Predictive?

Best Practice in Building Maintenance. Reactive, Preventative or Predictive?.

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