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Facilities Management

This category contains 63 posts

Real-time Asset Management. Re-thinking FM to the core.

I am the CEO of a Software as a Service company that is fundamentally changing how facilities are operated and maintained. We started the company in 2011 because we realized that making buildings more energy efficient had to start with better information about the buildings themselves. To get better information we need better operational processes … Continue reading

Why 57% of Computerized Maintenance Management Systems (CMMS) fail (and how to fix them)

Many facilities managers have implemented Computerized Maintenance Management Systems (CMMS) or Enterprise Asset Management (EAM) tools to help track building operations and maintenance, yet according to CMMSCity , 57% of facilities managers surveyed reported that these systems have not delivered the desired ROI. A Computerized Maintenance Management System (CMMS) or Enterprise Asset Management (EAM) System … Continue reading

Operational Transformation: Managing Outsourced Facility Services

Outsourcing of facilities services, including preventative and emergency maintenance of mechanical and electrical systems, cleaning, landscaping security and other services, is a fact of life for most commercial and institutional property owners. When dealing with maintenance and asset management processes, outsourcing becomes a sticky problem; outsourced service providers must be managed, just like internal staff, … Continue reading

How THE SERVICE INTERNET Enables High Performance FM

It can be tough to manage a portfolio of buildings across a campus, even more difficult when your buildings are located across the country or around the world. Managing your portfolio to consistent, sustainable, high performance quality standards is even more challenging when dealing with properties managed and maintained by local contract service resources. BuiltSpace … Continue reading

Buildings: Designed for performance, operated to budget

There is seldom a line item in a building’s operating budget for change. Our industry is struggling with improving the energy and operational efficiency of our building stock. The problem is not the availability of efficient building technologies or systems, but the difficulty in bringing knowledge, resources, and commitment together to actually change each individual … Continue reading

Finally, recognition that energy efficiency is a people problem!

Abstract Changes in operations can save 5-30% of building energy use at low cost, yet these changes are often not implemented. Little attention has been directed toward understanding why. This project focuses on how building operators approach energy use and conservation in their work, viewing the building as a social system. It draws on interviews, … Continue reading

Guaranteed sticky! Capture every HVAC service call with dynamic stickers

It’s all but guaranteed that every boiler, chiller, AHU (air handling unit) or pump is plastered with someone’s sticker. Most HVAC service contractors put some sort of sticker on the equipment that they maintain. You’ll probably find their branding and a phone number. On the rarest of occasion there might actually be some helpful information attached, like a written log … Continue reading

BuiltSpace is fundamentally changing how buildings are managed

Little has changed in facilities management process since the invention of the thermostat by Warren Johnson in 1895. The thermostat is a feedback controlled device that gave building occupants control over their environment. Oh, you could argue that BAS is a significant change in building operations, but even with BAS in place there are still … Continue reading

Best-in-Class Technology Enablers in Facilities Management

Superior building operations. That’s what it means to be Best In Class. Operating a better building goes well beyond accounting, other controls, reporting cost and revenue information. We’ve written extensively about what it takes to be BIC. Technology is one of the most important components because it’s the key enabler of so many things. Most … Continue reading

Forget about energy efficiency. Concentrate on building quality.

We spend far too much money and time monitoring energy consumption, and worrying about energy efficiency, with little result. Don’t get me wrong. We need to use less energy, but the approach we are using isn’t working. A goal of energy efficiency isn’t enough. We need to look at buildings holistically, and focus on making … Continue reading

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