We love to talk to our customers, particularly mechanical and HVAC service contractors. Not only are they very interesting people, they give us insight into what makes their business work and more importantly for us, how we have helped change their business processes for the better. A few weeks ago one of our customers told … Continue reading
The Problem Invoices and work requests in your email. Work orders in the maintenance contractors’ truck. Equipment service records in the file cabinet. How are you supposed to optimize the building, manage tenant comfort and multiple vendors, not to mention get a budget done when you are buried in a mountain of paper and email … Continue reading
Connecting Things to the Internet of Things (IoT) is easy. Controlling access and securing them is more difficult. Gartner expects 25 Billion Things connected by 2020. Does that mean 25 Billion passwords to remember? Of course Thing level security will be aggregated through gateways and firewalls that isolate segments and limit access, but … Continue reading
Facilities Management is a multi-disciplinary practice which ultimately delivers a basket of services to provide comfort and productivity to occupants and other stakeholders. Today, most facilities managers rely on many independent specialty service providers to maintain their many different (and inter-related) assets, spaces, systems and equipment. Processes of workflow, communication, coordination, and control are … Continue reading
Actively managing building performance is critical to meeting energy efficiency goals. This needs a collaborative engagement by all stakeholders.