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Best Practices

This tag is associated with 8 posts

Are Service Records the Real Key to Energy Efficiency?

There is a direct relationship between building equipment maintenance and building energy efficiency.    Dirt, heat, corrosion and lack of lubrication, over time make HVAC and electrical equipment work harder.   That uses more energy and increases operating and maintenance costs. Are maintenance service records the key to energy efficiency and lower operating costs? I … Continue reading

You Can’t Email Knowledge:  Transforming Your Mechanical Sevices Practices.

Many mechanical service contractors operate on a transactional services model.   The final service product is often a document summarizing service hours and cost for the transaction, delivered to the customer by email.  Mechanical services become a commodity, easily replaced by a lower cost offer. Leading mechanical services firms are becoming more knowledge intensive, and knowledge intensity changes … Continue reading

Guaranteed sticky! Capture every HVAC service call with dynamic stickers

It’s all but guaranteed that every boiler, chiller, AHU (air handling unit) or pump is plastered with someone’s sticker. Most HVAC service contractors put some sort of sticker on the equipment that they maintain. You’ll probably find their branding and a phone number. On the rarest of occasion there might actually be some helpful information attached, like a written log … Continue reading

Best-in-Class Technology Enablers in Facilities Management

Superior building operations. That’s what it means to be Best In Class. Operating a better building goes well beyond accounting, other controls, reporting cost and revenue information. We’ve written extensively about what it takes to be BIC. Technology is one of the most important components because it’s the key enabler of so many things. Most … Continue reading

Best Practices: Collaborate Your Way to Excellence.

Landing on the moon. Summiting Mount Everest. Exploring the Poles or ocean depths. Winning championships or winning a great client. Great things happen when people work together. Collaboration is the key to many accomplishments. Michael Sampson defines collaboration as – “People working with other people towards a common outcome.” Business is fast shifting landscape. It’s … Continue reading

Key Attributes for becoming Best-in-Class in Facilities Management

It’s only $29.74. That’s maybe the price of a decent bottle of wine, or a pair of cheap sunglasses. But this $29.74 is what separates being the best from being at the bottom. According to a 2010 Aberdeen Group study work order costs for a best in class operated facility was $4.18, whereas the laggards outlay … Continue reading

Importance of Metrics in FM Best Practices

How are you measuring up? Whether it is school report cards, performance plans and reviews at work, sports box scores, physical attributes (weight, height, 40 yard dash), we often create social norms or something like the bell curve around a lot of these metrics. Arguably many of these are not accurate or effective measures of … Continue reading

Are “Best Practices” a Myth?

Best practices have essentially become the art of copying everyone else. I believe a better term to use is “smart practice.” It’s time to change the perspective a bit. Investigating “best practices” is good. Seeing what others are doing, and generating ideas about how to do things better can definitely help you achieve greater efficiencies. … Continue reading

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